Does calling an independent repair company void my washer's warranty?
Not automatically. Manufacturer warranties typically only require authorized service for the specific component still under coverage — repairing an unrelated, out-of-warranty part with a licensed technician doesn't affect coverage elsewhere on the machine.
How do I know what's still covered on my washer?
Check the model and serial number against your purchase documentation, or we can help identify likely coverage windows during a diagnostic — most washers carry a 1-year full warranty and sometimes a longer parts-only warranty on the motor or tub.
What happens if I use a non-OEM part on a covered component?
That can affect warranty coverage specifically for that component going forward — we use OEM or OEM-equivalent parts on repairs to avoid this issue, and we'll flag it if a job involves something still under manufacturer coverage.
Is it worth calling the manufacturer first if my washer might still be covered?
Yes, if the issue involves a major component like the motor, tub, or control board and the machine is under 2-3 years old — it's worth a quick warranty check before paying out of pocket.
Does our repair work come with its own warranty?
Yes — every repair includes a 90-day parts and 30-day labor warranty regardless of the manufacturer's original coverage status.
Call (973) 718-9373 — we'll help you figure out what's covered before doing any work.